So long story short the Channel serendia in Edan was bugged everyone who logged into that channel got transported to an Orwen Channel. They have told us little information on why this has happened but it is something we cannot avoid and they cannot transfer our characters back.
For those who have redeemed your Pack rewards on edan:
If you submit a ticket in saying that you or your faction were effected by the serendia channel switch bug. They will allow you to switch the location of your pack to your preferred character.
Apologies Everyone,
Oggy.